NDIS disability support

Feel at home with the right support.

Warm, reliable disability support shaped around your routines, relationships and goals—at home and in the community across Melbourne and Sydney.

Person-led support planning Clear provider and funding pathway Support that adapts with your goals
A disability support worker listening to an adult participant at home
Person-led supportYour life. Your choices. Your goals.
Care, on your termsWe listen first and plan together.
Clear provider pathwayArrangements explained upfront
Two service regionsMelbourne & Sydney
A simple first stepCall or enquire online
Person-centredBuilt around individual goals

How we can support you

Everyday support, made personal.

Whether support happens at home, out in the community or on the way to an appointment, we work around the participant—not the other way around.

01

Daily Activities & SIL

Practical, respectful support for daily routines and supported independent living.

  • Personal care and hygiene
  • Household tasks and meal preparation
  • Medication reminders and routines
  • Supported Independent Living
Explore daily living support
02

Community Participation

Support to build confidence, enjoy interests and feel connected to the community.

  • Social and recreational activities
  • Community groups and events
  • Volunteering and skill building
  • Culturally responsive support
Explore community support
03

Transport Support

Dependable assistance getting to the places that matter safely and comfortably.

  • Medical and therapy appointments
  • Shopping and daily errands
  • Community and social outings
  • Work, education and programs
Explore transport support

Supports, availability and funding are confirmed with each participant and documented in the service agreement.

Two adults preparing a healthy meal together at home

Care should feel personal, not procedural.

Everyday confidenceSupport that fits naturally into life

About Pixel Care Group

Professional support, with a genuinely human feel.

Pixel Care Group is the disability support service of Pixel Pace Technologies Pty Ltd, working with participants across western Melbourne and Greater Sydney.

Our work is grounded in dignity, choice and honest communication. That means learning the details that matter, matching support carefully, and staying responsive as goals or circumstances change.

A clear, compliant service pathway. Where registered-provider delivery is required, support is coordinated through an approved registered-provider arrangement. The responsible provider, roles and funding pathway are explained before services begin and recorded in the service agreement.

Goals before routinesSupport is co-designed around what matters to the participant.

Safety without losing independenceClear planning, responsible practice and respectful boundaries.

Communication people can trustClear updates for participants and their chosen support network.

As easy as 1–2–3

We make getting support feel simple.

No complicated handover. We take the time to understand the person and make each next step clear.

1

Speak with us

Call, email or send an enquiry. We listen to what matters and answer questions in plain language.

2

Plan support together

We confirm goals, routines, service fit, funding pathway, schedule and responsibilities.

3

Meet and begin

Support starts with clear expectations, regular check-ins and room to adapt.

Adults sharing everyday moments at home and in the community with disability support
Everyday momentsAt home. Out together. Moving toward your goals.

Support in real life

Good care makes more of everyday life possible.

From preparing a favourite meal to getting out into the community, support should build confidence and fit naturally around the life a participant wants to lead.

01

Start with the personPreferences, culture, communication and goals guide the plan.

02

Build consistencyClear routines and communication help support feel dependable.

03

Review togetherPlans can adapt as needs, interests and goals change.

Talk about the support you need

Where we work

Local support in Melbourne and Sydney.

Our teams work across western Melbourne and Greater Sydney. If a suburb is not listed, get in touch—we may still be able to help.

Point CookWerribeeSunshineFootscrayParramattaAuburnHomebushStrathfield
Check support availability
New South Wales office

Wiley Park

Unit 1, 15 Hillard Street
Wiley Park NSW 2195

Sydney support detailsGreater Sydney

Your rights and safety

Your voice stays at the centre.

Every participant has the right to be safe, respected, informed and in control of their supports. Feedback is welcomed and complaints never affect service access.

Independent complaints supportNDIS Quality and Safeguards Commission1800 035 544
01

Dignity and respectBe treated fairly, safely and without discrimination.

02

Choice and controlMake decisions about services, workers and how support is delivered.

03

Privacy and informationKnow what is recorded, why it is needed and who can access it.

04

Speak up freelyGive feedback, make a complaint or involve an advocate without disadvantage.

05

Cultural safetyHave culture, language, identity, beliefs and relationships respected.

Ready to begin?

Complete the participant intake online.

The guided form covers plan details, support needs, consent and a digital signature. Allow about 10–15 minutes.

Privacy notice first Save your own copy Help is available by phone

Common questions

Good support starts with clear answers.

Still unsure? Call 0467 574 091. We will talk through the options in plain language.

Who can contact Pixel Care Group?

Participants, family members, nominees, carers, support coordinators and plan managers are all welcome to get in touch.

How are registered-provider services arranged?

Where registered-provider delivery is required, Pixel Care Group coordinates services through an approved registered-provider arrangement. The responsible provider, each party’s role and the funding pathway are confirmed with the participant before services begin and recorded in the service agreement.

Which areas do you service?

We support people across western Melbourne and Greater Sydney, subject to worker availability and service fit.

Can support change when goals change?

Yes. We review arrangements with the participant and update the support plan or service agreement when needed.

How are rates confirmed?

Rates and funding arrangements are discussed before support begins and recorded in the signed service agreement.

How can I make a complaint?

Contact us on 0467 574 091 or support@pixelcaregroup.com.au. You can also contact the NDIS Commission independently on 1800 035 544.

Talk to our team

Let’s start with what matters to you.

Tell us a little about the support you are looking for. We will respond within one business day.

Your enquiry is used only to respond and discuss support.